A. Galaxy S26 and S26+ offer various upgrades that set them apart from the previous Galaxy S25 and S25+ models, which include:<br> ● A new ambient island camera design for a sleeker, more premium look.<br> ● An AI image signal processor (ISP) in the front camera for more natural, realistic selfies.<br> ● Super Steady with Horizontal Lock, a video shooting feature that allows for smoother, shake-free videos by keeping your shots level even if you rotate a full 360°.<br> ● A redesigned Vapor Chamber that spreads heat more evenly within the device for 29% greater thermal performance, allowing your phone to stay cooler for longer.<br> ● New AI features designed to intuitively fit into your life and simplify your everyday experiences.<br><br> *Compared to previous models.<br> *Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects.<br> *Super Steady results may vary depending on editing method and/or shooting conditions. <br> *Vapor Chamber performance improvements shown compared to Galaxy S25. Actual performance will depend on user environment, conditions and pre-installed software and applications.<br> *Samsung Account login may be required to use certain AI features.<br> *Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.<br> *Availability of Galaxy AI features may vary depending on the region/country, OS/One UI version, device model and phone carrier. <br> *Galaxy AI basic features provided by Samsung are free. Future releases may include enhanced features or new services that are offered on a paid basis. Different terms may apply for AI features provided by third parties. Galaxy AI basic features are those services listed under ""Advanced intelligence"" in the current Samsung Services Terms and Conditions.<br> *Galaxy AI service may be limited for minors in certain regions with age restrictions over AI usage.

A. Galaxy S26 and S26+ are similar models in features, design and performance, with the difference being that Galaxy S26+ has a bigger display and a larger battery capacity than Galaxy S26.<br> ● Galaxy S26+ has a 6.7-inch display and a typical battery capacity of 4900 mAh.<br> ● Galaxy S26 has a 6.3-inch display and a typical battery capacity of 4300 mAh.<br><br> *Measured diagonally, Galaxy S26's screen size is 6.3” in the full rectangle and 6.1” accounting for the rounded corners, and Galaxy S26+'s screen size is 6.7” in the full rectangle and 6.5” accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.<br> *Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 4175 mAh for Galaxy S26 and 4755 mAh for Galaxy S26+.

A. Galaxy S26 and S26+ both come with four standard color options of Cobalt Violet, Sky Blue, Black and White and two exclusive color options of Silver Shadow and Pink Gold that are available only on Samsung.com in certain regions.<br> ● Cobalt Violet, Sky Blue, Black and White are the four standard color options for Galaxy S26 and S26+ that are available for purchase.<br> ● Silver Shadow and Pink Gold are the exclusive color options for Galaxy S26 and S26+ that are available for purchase only on the official Samsung.com website in certain regions.<br><br> *Color availability may vary depending on country or carrier.

A. Galaxy S26 and S26+ come with two storage options of 512 GB and 256 GB. You should choose the storage option that best suits your lifestyle and demands, such as whether you need to save a lot of pictures and videos or download various apps and games.<br> ● 512 GB (with 12 GB of memory): If you take a lot of pictures and videos or download various apps and games, then consider choosing the 512 GB storage option on Galaxy S26 or S26+. This should ideally give you the space to add new content to your phone while keeping the photos, videos, music and other files you already have.<br> ● 256 GB (with 12 GB of memory): If you take a moderate number of pictures and videos and don’t download many apps or games, then the right choice may be the 256 GB storage option on Galaxy S26 or S26+.<br> ● If you’re still unsure of which option is best for you, check the storage capacity on your current phone (usually found in the settings) to get an idea of your typical usage. You can see how much space is being taken up and even get a breakdown of the different categories, like photos, videos, apps, music, documents and more. This will give you a good idea of how much storage you will need on your new device.<br><br> *Storage options and availability may vary by carrier, country or region. Actual storage availability may vary depending on pre-installed software.

A. Galaxy S26 and S26+ do not come with chargers, though they each come with an ejection pin and a data cable included in the box.<br> ● The ejection pin can be used for SIM card removal. The data cable can be used to connect to other devices for various tasks, including an adapter for charging. However, the actual adapter or charger has to be purchased separately.<br> ● It is recommended to use a Samsung charger along with your Galaxy S26 and S26+, as Samsung chargers are designed for safe and optimal use with Galaxy devices. You can check out the available options at Samsung.com.

A. Samsung provides various ways to get your new Galaxy smartphone at a lower price point, such as by offering promotional benefits and trade-in discounts. You should do the following in order to get your Galaxy S26 or S26+ at a better value:<br> ● Check online at Samsung.com to see what deals are currently available. Samsung offers various promotions and benefits throughout the year to help you get your Galaxy device at a more affordable price point. <br> ● Trade in your current device to get a discount on your new Galaxy phone. Samsung has a robust Trade-In program where you can send in your old device in return for credit toward your purchase, even if your device is from a different brand or has a cracked screen — as long as it meets the necessary qualifications. <br><br> *Subject to applicable terms and conditions.<br> *Promotion details may vary by region/country/carrier. Terms and conditions may apply.<br> *To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements. For detailed information, please refer to <a href="https://www.samsung.com/ca/trade-in/">https://www.samsung.com/ca/trade-in/</a>.

A. You can enjoy various benefits when you buy your Galaxy S26 or S26+ directly from Samsung.com, ranging from exclusive color options to financial benefits that help you get your new phone at a more affordable price point. Some of the benefits of buying from Samsung.com include:<br> ● The guarantee that you’re purchasing an authentic Samsung product.<br> ● The exclusive color options of Silver Shadow and Pink Gold, available for purchase only at Samsung.com.<br> ● Options for free shipping and delivery, including free next-day delivery.<br> ● Options to trade in your current device to get an instant discount on your purchase.<br> ● Options to get the Samsung Care+ protection plan for a wider range of services and repairs for your new device.<br> ● Options to collect points through Samsung Rewards for discounts on future purchases. <br><br> *Subject to applicable terms and conditions.<br> *Delivery and customer service may vary depending on country or carrier.<br> *Color availability may vary depending on country or carrier.<br> *To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements. For detailed information, please refer to <a href="https://www.samsung.com/ca/trade-in/">https://www.samsung.com/ca/trade-in/</a>.<br> *Terms and conditions apply. Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefit, registration may be required. For detailed Samsung Care+ information, please visit <a href="https://www.samsung.com/ca/offer/samsung-care-plus/">https://www.samsung.com/ca/offer/samsung-care-plus/</a>.<br> *Care at home & abroad: When in need of Samsung Care+ services during your travel, contact the visiting country/region's local customer services center in advance for Samsung Care+ availability.

A. Yes, you can trade in your current phone when you buy Galaxy S26 or S26+, and in return you can receive a trade-in credit for an instant discount on your purchase.<br> ● Samsung offers a robust Trade-In program where you can send in your old device for a discount on your new Galaxy. Just answer a few questions about the old device you want to trade in, like the model and condition, and Samsung will provide a trade-in credit estimate if it qualifies.<br> ● You can trade in various types of devices, including smartphones, tablets and wearables. There are even options to send in multiple devices at once to stack your discount and get a bigger trade-in credit.<br> ● You can also trade in devices from different brands — they don’t necessarily have to be Samsung Galaxy.<br> ● You can even trade in devices with cracked screens, though your device generally has to be in good working condition to qualify.<br> For more detailed information, please visit the Samsung Trade-In page. <br><br> *Promotion details may vary by region/country/carrier. Terms and conditions may apply.<br> *To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements. For detailed information, please refer to <a href="https://www.samsung.com/ca/trade-in/">https://www.samsung.com/ca/trade-in/</a>.

A. Samsung Care+ is an extended protection plan for your Galaxy device that is available upon purchase or at a later date, providing coverage for when the unexpected happens so you can enjoy peace of mind with your new phone.<br> ● You get access to a wide range of services, including repairs for water damage, cracked screens, hardware issues and more with Samsung Care+. You can also get replacements for certain parts like batteries.<br> ● Services are done by Samsung-certified technicians, so you can be assured that your device is in good hands.<br> ● Samsung allows you to get Samsung Care+ benefits at home or abroad, so you can enjoy coverage even when you travel.<br> ● You can get Samsung Care+ for your new Galaxy S26 or S26+ by selecting the relevant option when buying from Samsung.com or by requesting it when purchasing from a certified Samsung Experience store.<br> ● You can also sign up for Samsung Care+ coverage even if you’ve already bought your device, as long as it's still within the eligible time period. You can sign up online at Samsung.com, in person at a Samsung Experience store or directly through the settings menu of your new Galaxy device.<br> For more detailed information, please visit the Samsung Care+ page. <br><br> *Terms and conditions apply. Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefit, registration may be required. For detailed Samsung Care+ information, please visit <a href="https://www.samsung.com/ca/offer/samsung-care-plus/">https://www.samsung.com/ca/offer/samsung-care-plus/</a>.<br> *Care at home & abroad: When in need of Samsung Care+ services during your travel, contact the visiting country/region's local customer services center in advance for Samsung Care+ availability.

A. You can enjoy the benefits of a seamless ecosystem when you use Samsung products together, as they’re designed to work with each other for an enhanced user experience. Your Galaxy smartphone can pair with other Samsung products like Galaxy Buds, Galaxy Watch, Galaxy Ring, Galaxy Tab and Galaxy Book for smooth cross-device functionality.<br> ● Samsung Galaxy devices can detect each other to effortlessly connect and interact in various ways and unlock new functions. They can sync notes and data, share files, mirror screens and much more.<br> ● Being part of the Galaxy ecosystem makes your phone better for work and productivity, as it enables more functions for multitasking and communication between other Galaxy devices. For example, you can copy something from your Galaxy phone, then paste it directly onto your compatible Galaxy Book or Tab. Or you can drag and drop items between different devices, almost like it’s one big extended workspace.<br> ● Special discounts may be available when you buy eligible Galaxy products together, so you can save when you build your multi-device ecosystem. Bundle your phone purchase with Galaxy Buds, Galaxy Watch and more to unlock the full potential of what you can do with Samsung Galaxy.<br> For more detailed information, please check the Samsung Connected Experience page. <br><br> *Promotion details may vary by region/country/carrier.<br> *Galaxy devices each sold separately.

A. Yes, devices sold on <a href="https://www.samsung.com/ca/ ">samsung.com/ca/ </a>are unlocked. As an unlocked phone, the device works on multiple networks in your area, so you can choose a service provider and plan that fits your life. You can have the flexibility to choose your service provider and plan.

A. The Annual Upgrade Program is a program that will give you the opportunity to participate in upgrading your device annually at no cost to join other than the purchase of your Galaxy device.

A. We offer our customers the ability to purchase an eligible Samsung Galaxy Device with either a 12-Month Plan or 24-Month Plan.

A. "Online Exclusive" colours are only available for purchase on <a href="https://www.samsung.com/ca/">samsung.com/ca/</a>. Exclusive colour availability may vary depending on country, region or carrier.

A. Samsung wants to help our exclusive program members get great products at a great price. Members get extra savings on top of other offers when they use the discount program to shop on Samsung.com. <br>Join one of our programs below to avail exclusive discounts.<br> • Visit <a href="https://www.samsung.com/ca/offer/student-epp/">Samsung Student Discount Program</a> page for more information.<br> • Visit <a href="https://www.samsung.com/ca/offer/offers-program/">Samsung Corporate Discount Program</a> page for more information.<br> • Visit <a href="https://www.samsung.com/ca/offer/offers-program/">Samsung Government Program page</a> for more information.<br> • Visit <a href="https://www.samsung.com/ca/business/">Samsung Business Program page</a> for more information.<br> For business queries email: <a href="mailto:SMBCANADA@SAMSUNG.COM">SMBCANADA@SAMSUNG.COM</a>

A. Samsung Account is a free integrated membership service that enables you to use Samsung services on smartphones, tablets, websites, TVs and other devices. Enjoy various Samsung services through your Samsung Account, without having to sign up for each service separately.<br> If you have a Samsung Account, you can also enjoy:<br> • Exclusive offers and perks<br> • Easy order tracking and product registration<br> • Apps like Samsung Pay, Samsung Health, and Galaxy Apps<br> Please note that you must be at least 13 years old to create a Samsung Account.

A. If you placed your order using a Samsung Account, visit your My Orders page on Samsung.com, and click ORDER DETAILS next to the item you want to track. Then, select the TRACK ITEM button on the Order Details page. Otherwise, you can find details about your order and its progress by following the steps below:<br> • Click on the Profile icon on the Samsung website to select “<a href="https://shop.samsung.com/ca/mypage/orders">Track My Order</a>” or go to <a href="https://shop.samsung.com/ca/mypage/orders">https://shop.samsung.com/ca/mypage/orders </a><br> • Enter your Order ID Number and Email Address<br> • Hit 'Search' and scroll to the bottom of the page for your order information/status<br>

A. The manufacturer’s warranty provided with Samsung products varies depending on the product. Information regarding the Samsung warranty can be found in the box for the respective Samsung product. Alternatively, please visit the warranty page link below, for more information about the warranty on your device.<br> Please note you will need your proof of purchase/delivery invoice in order to make a claim under the manufacturer’s warranty.<br> The manufacturer’s warranty does not affect your rights under your purchase contract with us or your statutory rights.<br> See our Samsung warranty policy page for more information or click for more FAQs on warranty coverage.

A. For more information about our return policy, please review Section 8 of our Terms & Conditions at <a href="https://www.samsung.com/ca/termsandconditions/" >https://www.samsung.com/ca/termsandconditions/ </a><br> The returned product(s) must be accompanied by all original packaging, manuals, accessories, free items and other components or parts that accompanied the product when it was delivered.<br> • The product and all components must be in their original, undamaged condition (unless otherwise accepted).<br> • If you wish to return a product that came with a free promotional item, all items must be returned together to get a full refund.<br> • If you wish to keep the gift, the current retail value of the promotional item will be deducted from your total refund amount.<br> If you need more information, see our <a href="https://www.samsung.com/ca/shop-faq/returns-and-refunds/">Return and Cancellations FAQs</a>.

A. Samsung offers multiple plans to pay for your device over time. Our monthly financing options include 24-month payment plans on approved credit provided by <a href="https://www.samsung.com/ca/affirm-financing/">Samsung Financing by Affirm </a>(formerly PayBright).<br> *Terms and Conditions Apply<br> **Financing is only available for select products.<br> Check out more <a href="https://www.samsung.com/ca/shop-faq/payment-and-financing/"> payment and finance FAQs</a> to learn more.

A. In addition to monthly financing options, you can also pay in full with a Credit or Debit Card*, or choose to use PayPal.**<br> * Visa, MasterCard Debit/Credit card.<br> ** PayPal - Visa, MasterCard, Discover, American Express, Diner's Club.<br> *** Financing is only available for select products.<br>