How to delete the PENUP application or withdraw membership
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
PENUP is a community where you can create, upload and share info with other users. If you want to stop being part of it, follow the next steps.
Delete the app
Step 1. Search for “PENUP” on your device.
Step 2. In the Details screen, click on the “Uninstall” button.
Step 1. Enter the settings screen from your device, then tap “Apps”.
Step 2. Click on More options in the top right corner of the Apps screen, then click on “Special access” option.
Step 3. From the special access screen, click on the “Change system settings” option. Search PENUP from the screen that appears, then disable the app.
To withdraw your membership
Step 1. In the app, click on the More options icon in the top right corner.
Step 2. Click “Settings”, and then tap “Remove Account”.
Please note: When you withdraw your membership, all your data will be deleted and will not be recoverable.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
Thank you for your feedback!
Please answer all questions.
RC01_Static Content : This text is only displayed on the editor page