How to manage the data stored in Samsung Pass
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Samsung Pass uses your biometric data to protect your services. Below, learn how you can manage all the data stored in your device.
In the Samsung Pass app, you can check, update or delete your data stored in Samsung Pass.
How to delete Samsung Pass data
If you want to delete all the data saved in the devices connected to the same Samsung account, follow the steps below:
Step 1. Launch "Samsung Pass".
Step 2. Tap the more options icon.
Step 3. Tap “Settings”.
Step 4. Tap “See all devices using Samsung Pass”.
Step 5. Select the device you want to delete by pressing the more options icon next to that device and tap “Remove”.
At this time, all data related to biometrics, login and app data will be deleted from the selected devices.
Please note: If you agreed to the terms and conditions the Samsung account data, including synchronised data will not be deleted. This feature is available for Samsung pass v2.6.
How to check and update the version
Step 1. Launch “Samsung Pass”.
Step 2. Tap the more options icon.
Step 3. Tap “Settings”.
Step 4. Tap “About Samsung Pass”.
Step 5. Check if you have installed the latest version of the app.
Please note: If you need to update the version, you can do it from the Galaxy Store.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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