I can't see the Game Booster when playing a game
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
The Game Booster may not be visible for several reasons. Here are some of the most common ways to fix this:
Unfortunately, not every device supports Game Booster. Please check your device to make sure it offers the Game Booster function.
To enable the “Appear on Top” permissions, please follow these steps:
Step 1: Enter “Settings” and click the “Apps” menu.
Step 2: Select “Game Booster”.
Step 3: Select the “Appear on top” function.
Please note: If Game Booster does not appear on the list - go to “Apps”, select the “Filter and sort” button and turn on “Show system apps”.
Depending on the style of the navigation bar, the Game Booster’s “Main screen” or location of the “Settings” menu may vary.
Game Booster may not support every game. Review the latest version of Game Booster installed on your device. If it does not work afterwards, please refer to “How to contact us about Game Booster?” for ways to send an error report.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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