Galaxy eSIM and supported network carriers

Last Update date : Feb 26. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Galaxy eSIM (embedded SIM) is a digital SIM that allows you to use the mobile data without a physical SIM card (Mini SIM, Micro SIM, Nano SIM, etc.).

View of eSIM card graphics.

Please note: eSIM service may vary depending on the country and carrier.

To add an eSIM to your smartphone, you have three options: installing a pre-assigned plan, scanning a QR code, or manually entering the information.

Install a pre-assigned plan

Before starting, check with your mobile provider whether this option is available. You may be asked to provide your phone’s EID. You can find this on the box your phone came in, or by going to Settings > About phone > Status Information

View of SIM manager selected in Connections. View of SIM manager selected in Connections.

Step 1. Go to “Settings” > “Connections” > “SIM manager”.

View of Add eSIM selected in SIM manager. View of Add eSIM selected in SIM manager.

Step 2. Tap “Add eSIM” and your mobile plan will be automatically downloaded and activated on your eSIM.

Scan a QR code

You will need to contact your mobile provider to receive a QR code.

  1. Go to Settings > Connections > SIM manager

  2. Tap Add eSIM then Scan QR code from Service Provider

  3. Scan the QR code

  4. Your mobile plan will be automatically downloaded and activated on your eSIM

 

Enter information manually

Some mobile providers that support eSIM provide a code to manually add an eSIM.

  1. Go to Settings > Connections > SIM manager

  2. Tap Add eSIM, Scan QR code from Service Provider then Enter activation code

  3. Enter the information provided by your mobile provider

  4. Your mobile plan will be automatically downloaded and activated on your eSIM

Galaxy devices that support eSIM

  • Galaxy S26 Ultra / S26+ / S26 

  • Galaxy Z Flip

  • Galaxy Tab S11 / S11 Ultra, Galaxy Tab / S10+ / S10 Ultra, Galaxy Tab S9 / S9+ / S9 Ultra

  • Galaxy Tab S10 FE / S10 FE+, Galaxy Tab S9 FE / S9 FE+

  • Galaxy Tab Active5 

Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above. Please check if your device supports this feature in your location.

Network carriers that may support eSIM

Africa

 

Asia-Pacific and Australia

 

Europe

 

Central and South America

 

Middle East

 

North America

Please note: Samsung makes no representations concerning and is not responsible for the performance, selection, use, accuracy or reliability of third parties’ websites, services or products. Information concerning products not manufactured by Samsung and the third parties’ websites not owned or managed by Samsung are provided without any recommendations or endorsements by Samsung. For details, contact the respective carrier.

If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.

Related Questions

Thank you for your feedback!

Contact Info

Online

There are a number of a different ways of contacting us via WhatsApp, Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Self-diagnose your Galaxy device Find a support centre

Apps & Services Customer Support


View more

RC01_Static Content : This text is only displayed on the editor page