How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
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Watch the video on "How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone":
Call forwarding feature is used to transfer calls to another number when the phone is:
- Busy
- Unanswered
- Unreachable
Follow these steps to enable/disable call forwarding on Samsung Galaxy smartphones.
Step 1: Go to the phone app
Step 2: Tap three dots
Step 3: Tap Settings
Step 4: Tap Supplementary services
Step 5: Tap Call forwarding from SIM1 or SIM2
Step 6: Tap Voice calls
Step 7: Choose when to forward a call from any of these options
Step 8: Enter a number or choose one from the contacts list
Step 9: Tap Enable
To disable:
Using "Forward when busy" as an example:
Step 1: Tap Forward when busy
Step 2: Tap Disable
Note: Steps may vary as per the device model, OS/One UI version and country
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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