Is the Sizing Kit free?

Yes, you can get one Sizing Kit for free when you purchase a Galaxy Ring.

When do I have to choose my size after receiving the Sizing Kit?

Please enter your size on the 'My Order' page within 21 days of receiving the Sizing Kit. After the 21 days, your order will be cancelled.

I got the Galaxy Ring Sizing Kit but didn't complete my order for the Galaxy Ring. Can I get a refund?

Yes, you can get a refund for the Galaxy Ring without returning the Sizing Kit. We will cancel the order automatically. Should you want to purchase a ring after the order was cancelled, please place a new order with your desired ring size.

Can I exchange my Galaxy Ring for a different size?

No, you can only return and exchange your Ring for a different colour. If you need a different size, then you should return your Galaxy Ring for a refund (charges apply - see our Returns Policy and purchase a new one. If you are unsure of your ring size, we recommend ordering a free sizing kit to avoid buying the wrong size.

Which finger should I wear the Galaxy Ring on?

The performance of the Galaxy Ring is the same no matter which finger you wear it on. Put it on the finger you feel the most comfortable. However, Double Pinch gesture control has been optimised to work best when worn on your index finger.

How do I pair the Galaxy Ring to a Samsung Galaxy smartphone?

Place the Galaxy Ring in the Charging Case and close it. When you open the Charging Case again, a pop-up will appear on the Samsung Galaxy smartphone, requesting connection. If the pop-up doesn't appear, press the Multi-purpose button for at least 3 seconds with the Galaxy Ring placed inside the Charging Case. You can also connect the Galaxy Ring to your Samsung Galaxy smartphone after downloading the Galaxy Wearable app and following the instructions onscreen. ※ Pop-up may not appear when the Charging Case or the Galaxy Ring is not sufficiently charged. ※ To pair Galaxy Ring to another brand Android smartphone, download the Galaxy Wearable app via the Google Play Store and follow the on-screen instructions.

Which Samsung Galaxy smartphone models support Galaxy Ring?

Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0).

Is Galaxy Ring supported on other brand smartphones?

Galaxy Ring is supported on Android smartphones from other brands over R OS version (Android 11.0). ※ However, some features, such as Double Pinch and Find My Ring does not work on Android smartphones of other brands.

Is it okay to have a tattoo on the finger that is wearing the Galaxy Ring?

A tattoo or mole may interfere with the Optical Bio-signal Sensor's tracking. This may prevent the Galaxy Ring from recognising that you're wearing it and may not work properly. So we recommend that you wear it on another non-tattooed or mole-free finger.

If I have received the Sizing Kit after purchasing the Galaxy Ring but want to cancel my order, do I have to return the Sizing Kit?

No, you don't have to return the Sizing Kit. No extra fee will be charged. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase.

How can I find my health data?

All your health and wellness metrics monitored by Galaxy Ring are synced directly to the Samsung Health app on your smartphone. In Samsung Health you can see metrics such as your heart rate, step count, calories burnt, sleep data and more. You can download Samsung Health from the Google Play Store.

If I am not close to my phone, will my Galaxy Ring send health data retrospectively?

If disconnected from your smartphone, Galaxy Ring will sync any health data to Samsung Health when it is reconnected to your smartphone.

Can I clean my Galaxy Ring in an ultrasonic cleaner?

No, you should refrain from using ultrasonic cleaners as they may cause damage to your Galaxy Ring.

Buy New Galaxy Ring | Price & Deals

Questions you asked us

A. Yes, you can get one Sizing Kit for free when you purchase a Galaxy Ring.
A. Please enter your size on the 'My Order' page within 21 days of receiving the Sizing Kit. After the 21 days, your order will be cancelled.
A. Yes, you can get a refund for the Galaxy Ring without returning the Sizing Kit. We will cancel the order automatically. Should you want to purchase a ring after the order was cancelled, please place a new order with your desired ring size.
A. No, you can only return and exchange your Ring for a different colour. If you need a different size, then you should return your Galaxy Ring for a refund (charges apply - see our Returns Policy and purchase a new one. If you are unsure of your ring size, we recommend ordering a free sizing kit to avoid buying the wrong size.
A. The performance of the Galaxy Ring is the same no matter which finger you wear it on. Put it on the finger you feel the most comfortable. However, Double Pinch gesture control has been optimised to work best when worn on your index finger.
A. Place the Galaxy Ring in the Charging Case and close it. When you open the Charging Case again, a pop-up will appear on the Samsung Galaxy smartphone, requesting connection. If the pop-up doesn't appear, press the Multi-purpose button for at least 3 seconds with the Galaxy Ring placed inside the Charging Case. You can also connect the Galaxy Ring to your Samsung Galaxy smartphone after downloading the Galaxy Wearable app and following the instructions onscreen. ※ Pop-up may not appear when the Charging Case or the Galaxy Ring is not sufficiently charged. ※ To pair Galaxy Ring to another brand Android smartphone, download the Galaxy Wearable app via the Google Play Store and follow the on-screen instructions.
A. Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0).
A. Galaxy Ring is supported on Android smartphones from other brands over R OS version (Android 11.0). ※ However, some features, such as Double Pinch and Find My Ring does not work on Android smartphones of other brands.
A. A tattoo or mole may interfere with the Optical Bio-signal Sensor's tracking. This may prevent the Galaxy Ring from recognising that you're wearing it and may not work properly. So we recommend that you wear it on another non-tattooed or mole-free finger.
A. No, you don't have to return the Sizing Kit. No extra fee will be charged. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase.
A. All your health and wellness metrics monitored by Galaxy Ring are synced directly to the Samsung Health app on your smartphone. In Samsung Health you can see metrics such as your heart rate, step count, calories burnt, sleep data and more. You can download Samsung Health from the Google Play Store.
A. If disconnected from your smartphone, Galaxy Ring will sync any health data to Samsung Health when it is reconnected to your smartphone.
A. No, you should refrain from using ultrasonic cleaners as they may cause damage to your Galaxy Ring.

*Earn an extra 4% of your total spend in Reward Points when purchasing any mobile, tablet or wearable product. Offer ends 11:59pm 23 February 2026. T&Cs apply.
*Samsung Account login may be required to use certain Samsung AI features.

*Galaxy AI features will be provided for free until the end of 2025 on supported Samsung Galaxy devices. Different terms may apply for AI features provided by third parties.

*0% interest from 12/24/36 Months with equal monthly repayments. Minimum purchase $200. Late payment fees may apply. No Establishment or Monthly Service fees. Customers must apply and, be approved for a loan subject to Finance Now’s terms and conditions, fees and normal lending criteria apply. Full Disclosure of all of the terms of your loan (including the total amount payable over the term of the loan) will be provided to you prior to finalizing the loan. Trade In is not available with Finance Now. Samsung NZ reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.

*12/24/36/48/60 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800/$1,000/$1,200 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.

*Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.

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